You may need to get a USB keyboard for use in troubleshooting the computer issues;
as I haven't a wireless keyboard, there are fewer troubles and I have spares just in case.
Package - Apple - MacBook Air 13.3' Laptop with Touch ID - Intel Core i3 - 8GB Memory - 256GB Solid State Drive (Latest Model) - Space Gray + 3 more items User rating, 4.8 out of 5 stars with 5492 reviews. Your device isn't recognized by your Mac. Follow these steps if your mouse, keyboard, or trackpad.
Two ways of looking at using a Windows PC keyboard if you have no other (Apple) options:
Microsoft provides this: keyboard mapping article how to to use Windows keyboard with OS X.
And there is this backward to look into what keys on Apple K/b does in Windows functions:
A wireless keyboard can add to troubleshooting, especially if it isn't working.
Have you tried to restart with the Shift key held, to start in Safe Mode? You can usually
better troubleshoot the causes of Kernal Panic among other issues, in Safe boot mode.
The use of OS X Recovery's version of Disk Utility can help repair the system, you may
not need to re-install the OS X (but you could) and a Time Machine backup can help in
the restoration of the previous system if you need to start over.
• Apple OS X and Time Machine Tips:
The NVRAM reset (Cmd + Opt + P + R) is best to hold all four buttons immediate at First
chime, while I continue to hold them down through Three chimes; then let all them go..
As part of a troubleshooting mission, some aspects of System Management Controller:
'reset' may be of help to alleviate symptoms or causes. It will not repair OS X damages
if some other product has broken the system. The instructions suggest limits in use.
If you have used mackeeper, cleanmymac, or other tuneup/clean product, they may have
damaged the OS X since they're bad and almost intentionally muck around & damage the
Apple Mac Wired Keyboard Setup
Mac operating system most often. There is a way to remove each different type. Also avoid
unnecessary antivirus scanning software that can slow the computer way down.
Hard to say what else to do, or what you have done so far in attempt to troubleshoot.
Good luck in this matter! ?
Aug 2, 2016 1:56 AM
Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac. Will apple transfer my files for free.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Apple Mac Wired Keyboard Touchpad
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
Bluetooth menu icon | Bluetooth status |
---|---|
Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
Bluetooth is on and at least one wireless device is connected. | |
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. Tasks google play. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the ”Show Input menu in menu bar” checkbox.
- Click the Keyboard tab, then select ”Show keyboard and emoji viewers in menu bar” checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
Apple Mac Wired Keyboard Keypad
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.